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Main service item:Teach and support about audio,video
telephone's use,install,adjust,maintenance and so on.
Quality aim of after service:customer's satisfaction not
less than 99%,we provide you the best service with all
our heart.
Service tenet:service is forever
Service aim:customer's satisfaction
Service consultation:friendly,patiently,no tire
Service way:quickly,and consider as customer
Service aim:no dissatisfaction
Service slogan:Inspire our customers with our empressement
and strive
telephone counseling,locale counseling
telephone cycle-counseling,locale maintenance service
up-door maintenance service,guide and adjust service
normal maintenance service,up-door install service
1、maintenance tenet:in time answer,quickly resolve,insuer
useage
2、 Three guarantee service:because of the performance
and fault of the product,customer can enjoy our three
guarantee service with valid consignment and credence
writ.
(1) Guarantee to purchase cancel:Within 7 days from the
day you bought the product,if there is any fault you can
choose to repaire or cancel puchase.The product you untreaded
should be keep initial state.
(2) Guarantee to barter:Within 8 to 15 days from the day
you bought the product,if there is any fault you can choose
to repare or barter it with another product.The product
you bought should be keep initial state.
(3) Guarantee to repaire:Within 1 years from the day you
bought the product,if there is any fault,we provide repaire
service.
3、 Maintenance range and way:within 1 years we provide
repaire service and we provide for life maintenance service.If
product has fault itself we treat it following the principle
of "three guarantee service".
4、 If you hava any problem while using our product,please
contact to us with telephone,fax,network or epistle and
we will answer within one hour and resolve you problem
as soon as possible.
5、 We take charge the quality of our product under normal
use.If product itself has failure,we provide free repaire.And
we provide pay service if the product out of our maintenance
period.
| The following
item is out of our maintenance range |
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If any of following happen,customers will not enjoy
our "three guarantee service"
(1)Out of maintenance period
(2)Without "three guarantee service" credence and valid
consignment writ.But except the product that can be proved
within maintenance range.
(3)"three guarantee service" credence and valid consignment
writ is not accord with the product
(4)Damage coused by innormal use,maintenance and repaire
(5)Damage coused by repaire which is not provide by our
company.
(6)Damage coused by force majeure.
| After
service phone:024-24193371
Principal:Zhang Lifang |
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